Shipping

Local Standard Shipping (SG)

Standard Shipping - S$1.50

  • No tracking available

  • Please note that Tenten Tenpo will not be liable for any lost mail sent via this mode of shipping

  • Free for orders over S$30.00 (Excluding Collaboration items)

    Ninja Van Courier - S$3.20

    • Tracking available

    • Three delivery attempts to your doorstep

    • S$2 for orders above $30.00
    • Free for orders above S$60.00 (Excluding Collaboration items)

    Meetup @ Tampines MRT (Evenings only)- FREE

    • Kindly whatsapp your preferred pick-up date/time to (+65 9380 7358) together with your name and order number.

    International Air Shipping

    • Tracking available

    • S$7.10 flat rate shipping to Zone 1: Malaysia & Brunei

    • ^Free for orders above S$100
    • S$9.30 flat rate shipping to Zone 2: Countries in Asia & the Pacific (except Australia, Japan & New Zealand)

    • ^Free for orders above S$120.00
    • S$11.90 flat rate shipping to Zone 3: Australia, Japan, New Zealand & the rest of the world.
    • ^Free for orders above S$150.00
    • All international customers are liable for any local taxes or charges incurred during the delivery process. Tenten Tenpo will not be responsible or held liable for any parcels seized by the customs due to unpaid taxes​​

    Shipping Policy

    1. Tenten Tenpo is unable to provide any other modes of shipping other than the ones listed above. 

    2. For all shipping modes listed above, do note that the item(s) will be your responsibility from the time we deliver the item(s) to the address you have provided us. 

    3. Tenten Tenpo strives to process all orders within two working days before shipping. Orders received after 5pm will be processed on the next working day. Our working days are from Mondays to Fridays, excluding public holidays.

    4. For any i​naccurate or insufficient address(es),

    • Please email tenpo.1010@gmail.com immediately if your mailing address is inaccurate or insufficient. Tenten Tenpo will not be responsible for any lost mail due to inaccurate or insufficient address.

    • Tenten Tenpo regrets to inform that once your order is shipped, we are unable to make any amendments.

    • Additional shipping charges will apply for any bounced parcels due to inaccurate or insufficient address. 

    • Bounced parcels that are unclaimed after half a year will be deemed as Tenten Tenpo's property and no compensation will be offered as sufficient response time has been given.